Table of Contents Overview Brief Description Detailed Business Process Model Description Business Process Diagrams Manage Device Remote Disconnect (L+G) Page 1 Manage Device Remote Disconnect (L+G) Page 2 Manage Device Remote Disconnect (L+G) Page 3 Manage Device Remote Disconnect (L+G) Page 4 Manage Device Remote Disconnect (L+G) Page 5 Manage Device Remote Disconnect (L+G) Page 6 Manage Device Remote Disconnect (L+G) Page 7 Manage Device Remote Disconnect (L+G) Page 8 Manage Device Remote Disconnect (L+G) Page 9 Manage Device Remote Disconnect (L+G) Page 10 Manage Device Remote Disconnect (L+G) Description 1.0 Gather Requirements to Create Command 1.1 Select Command Activity Type 1.2 Select Device and Populate Command Execution Data 1.3 Submit Request 1.4 Communicate and Transform Remote Disconnect Command to SGG Format 1.5 Add to JMS Queue 1.6 Call Web service 1.7 Identify Device and Head-End (Service Provider) 1.8 Determine if Device is Smart Device 1.9 Determine Method to Create Remote Disconnect Activity 2.0 Determine Sending Method 2.1 Create and Send Outbound Message 2.2 Communicate and Transform Message 2.3 Receive and Process Message 2.4 Determine Activity Type 2.5 Validate Required Data 2.6 Create Remote Disconnect Activity in Pending State 2.7 Validate Ability to Process Command and Transition Activity to Validate State 2.8 Transition Activity to Validation Error State and Log Error 2.9 Create To Do 3.0 Determine Processing Method 3.1 Create and Send Outbound Message 3.2 Evaluate Execution Date, Time and Transition to Wait for Eff. Date State 3.3 Review Activity in Eff. Date State 3.4 Request to Delete Activity 3.5 Delete Activity 3.6 Request to Discard Activity 3.7 Populate Changes and Request to Update 3.8 Update Activity 3.9 Request to Disconnect Device 4.0 Monitor and Evaluate Effective Date and Time 4.1 Transition Activity to Connection Ready State 4.2 Initiate Remote Disconnect Outbound Communication 4.3 Transition Activity to Communication in Progress State 4.4 Evaluate Wait Period for Response 4.5 Transition Activity to Communication Error State and Log Error 4.6 Review Activity in Comm. In Progress State 4.7 Request to Retry Activity 4.8 Transition Activity to Retry State 4.9 Cancel Outstanding Outbound Communication 5.0 Evaluate Criteria if Meter Read is Required 5.1 Initiate Meter Read 5.2 Transition Activity to Execution Completion Event State 5.3 Determine Disconnect Action and Create Outbound Communication in Pending State 5.4 Validate Ability to Process Outbound Communication and Transition to Validate State 5.5 Transition Outbound Communication to Validation Error State and Log Error 5.6 Populate Disconnect Request Details and Transition to Awaiting Response State 5.7 Create and Send Outbound Communication Message to L+G Head-End System 5.8 Communicate and Transform Message to L+G Format 5.9 Receive and Process Request Message 6.0 Receive and Process Device Disconnect Request 6.1 Analyze Message and Send Acknowledgement 6.2 Communicate and Transform Acknowledgement to SGG Format 6.3 Evaluate Acknowledgement 6.4 Evaluate Wait Period for Response 6.5 Transition Outbound Communication to Response Error State and Log Error 6.6 Review Outbound Communication 6.7 Request to Discard 6.8 Transition Outbound Communication to Discard State 6.9 Populate Changes and Request to Update 7.0 Update Outbound Communication 7.1 Request to Retry 7.2 Transition Outbound Communication to Retry State 7.3 Send Remote Disconnect Response to L+G Head End System 7.4 Receive and Process Remote Disconnect Response to L+G SGG 7.5 Communicate and Transform Remote Disconnect Response to L+G SGG Format 7.6 Initiate Inbound Communication and Send Acknowledgement to Head-End 7.9 Retrieve Details from Inbound Message 8.0 Create Inbound Communication in Pending State 8.1 Validate Ability to Process Inbound Communication and Transition to Validate State 8.2 Transition Inbound Communication to Validation Error State and Log Error 8.3 Transition to Create Completion Event State 8.4 Validate and Create Device Disconnect Completion Event in Pending State 8.5 Transition Inbound to Completed State 8.6 Transition Outbound Communication to Completed State 8.7 Transition Activity to Connection Ready State 8.8 Transition Device Disconnect Completion Event to Executed State 8.9 Update Device Install Event to 'Disconnect' State 9.0 Transition Meter Read Completion Event to Executed State 9.1 Preprocess IMD 9.2 Transition Activity to Completion Event Error State and Log Error 9.4 4.2.1.2 MDM.Manage VEE and VEE Exceptions 9.5 Transition Activity to Waiting for Measurement State 9.6 Review Activity Waiting for Measurement 9.7 Request to Skip Waiting for Measurement 9.8 Monitor IMD Availability within Allowable Period 9.9 Transition Activity to Wait Expired Error State and Log Error 10.0.1 Retrieve Initial Measurements 10.0.2 Retrieve Final Measurements 10.1 Transition Activity to Completion State 10.2 Determine Processing Method 10.3 Create and Send Meter Read to Requester 10.4 Determine Processing Method 10.5 Create and Send Outbound Message 10.6 Gather Requirements to Cancel Command 10.7 Select Cancel Command Activity Type 10.8 Populate Cancel Command Execution Data 10.9 Communicate and Transform Remote Disconnect Cancel Command to SGG Format 11.0 Identify Remote Disconnect Activity based on Transaction ID 11.1 Analyze Requirements to Create Event 11.2 Select Completion Event Type and Populate Data 11.3 Request to Create Completion Event 11.4 Validate Event Data 11.5 Create Disconnect Device Completion Event in Pending State 11.6 Review Event 11.7 Request to Delete Event 11.8 Delete Completion Event 11.9 Request to Discard Event 12.0 Transition to Discard State and Discard Completion Event 12.1 Request to Update Event 12.2 Update Completion Event 12.3 Request to Execute 12.4 Analyze Error and Work To Do 12.5 Request to Delete 12.6 Delete Inbound Communication 12.7 Request to Discard 12.8 Complete To Do(s) 12.9 Transition Inbound Communication to Discard State 13.0 Request to Validate 13.1 Transition to Validate State and Initialize Reprocessing 13.2 Identify Inbound Communication in Validation Error State 13.3 Evaluate Criteria to Run Automated Retry Process 13.4 Request to Delete 13.5 Delete Outbound Communication 13.6 Request to Validate 13.7 Transition to Validate State and Initialize Reprocessing 13.8 Identify Outbound Communication in Validation Error State 13.9 Identify Outbound Communication in Response Error State 14.0 Request to Revalidate 14.1 Transition Activity to Validate State and Initialize Reprocessing 14.2 Identify Activity in Validation Error State 14.3 Identify Activity in Communication Error State 14.4 Request to Execute Completion Event 14.5 Transition Activity to Execution Completion Event State and Initialize Reprocessing 14.6 Identify Activity in Completion Event Error State 14.7 Request to Continue Waiting 14.8 Transition Activity to Waiting for Measurement State and Initialize Reprocessing 14.9 Identify Activity in Wait Expired Error State 15.0 Transition Activity to Discard State 15.1 Cancel Outstanding Completion Events 15.2 Determine Send Method 15.3 Create and Send Outbound Message Business Objects Lifecycle D1-RemoteDisconnect D3-InitiateConnectDisconnect D3-ConnectDisconStateChgNtf D1-Completion Event